Delete your account

1. How to delete it

• Sign in and open Settings, General.
• At the bottom, under Delete account, confirm with your password. If you sign in with Google or GitHub, sign in again first and delete within 15 minutes.
• You're signed out on every device right away.

Want a copy first? Settings, Connections, Download everything gives you all your goals, logs and notes as JSON and CSV.

2. 14 days to change your mind

We keep your account for 14 days, then erase it for good. To keep it, just sign in before then and choose Keep my account. We email you the exact date.

3. What gets erased

• your profile, sign-in methods and sessions;
• goals, milestones, logs, journal notes and timer history;
• streaks, XP, gems and badges;
• friends, requests, cheers and your challenge entries;
• settings, push reminders and our email history for you;
• your Pro subscription records on our side.

A few things stay, without your name or email: a security record that an account was deleted, feedback and reports you sent, and totals in our statistics. If an email to you once bounced, the address stays on our do-not-send list. Dodo Payments keeps invoices for as long as tax law requires. Backups expire within 30 days.

4. If you have Pro

• Deleting your account stops Pro from renewing. You won't be charged again.
• If you keep your account within the 14 days, Pro does not restart on its own; turn renewal back on in Settings, Plan, Manage billing.
• Deleting doesn't refund the current period by itself. If you paid recently, see the Refund Policy and ask before you delete.

5. Can't sign in?

Email hello@streaklo.com from the address on your account and ask us to delete it. We'll confirm it's you and delete it within 30 days, usually much sooner.